Privacy Policy

Contract Room, Inc. and its subsidiaries and affiliated companies (“ContractRoom”, “us”, or “we”) is serious about protecting the privacy of our Customers’ and Visitors’ Business and/or Personal Information. Our success is based on others entrusting their critical information to us. We work hard to earn and maintain that trust. ContractRoom’s privacy practices reflect current industry standards and we abide by the laws in the countries in which we do business. This Privacy Policy Statement applies to our website at (the “Site”). It describes our privacy practices regarding Business and/or Personal Information collected from or provided by visitors (“Visitors”) to our Site and our customers (“Customers”) who use the products or services provided through our Site (collectively, the “Services”).

This Privacy Policy Statement is incorporated into and is a part of the Terms of Use of our Site. Visitors and Customers are sometimes referred to herein as “you”. “Personal Information” means any information relating to an identified individual or which can reasonably be used to identify an individual, such as an individual’s name, address, e-mail address, social security number, driver’s license (or government-issued identification number) or financial account information. Personal Information does not include information that is encoded or made anonymous, publicly available information that has not been combined with non-public personally identifying information, or personally identifying information that may be contained in a Customer document or other data set uploaded by a Customer for storage and/or access using ContractRoom’s services or platform. ContractRoom maintains the confidentiality and security of each Customer’s data, which may contain Personal Information to the extent included therein by such Customer, pursuant to the applicable ContractRoom Subscription Agreement between ContractRoom and such Customer.

Changes to Our Privacy Policy Statement

Please note that by using this Site, you consent to the collection and use of Personal Information by ContractRoom and the authorized third parties described in Section 4 as described in this Privacy Policy Statement.

From time to time, ContractRoom may change its privacy practices because of changes in applicable legal or regulatory requirements, the business or business practices of ContractRoom or other reasons. Such changes shall become effective within thirty (30) days of the posting of a revised Privacy Policy Statement on this Site. Your continued use of this Site following the effective date of such revised Privacy Policy Statement will mean that you accept those changes.

EU-U.S. Privacy Shield

ContractRoom participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. ContractRoom is committed to subjecting all personal information received from European Union (EU) member countries, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at

ContractRoom is responsible for the processing of personal information it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. ContractRoom complies with the Privacy Shield Principles for all onward transfers of personal information from the EU, including the onward transfer liability provisions.

With respect to personal information received or transferred pursuant to the Privacy Shield Framework, ContractRoom is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, ContractRoom may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Information We Collect

ContractRoom may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. ContractRoom may also collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favorites. ContractRoom will not delete customer information for paying members. However, ContractRoom reserves the right to delete customer information for members with a free account status at any time.

Information about your computer hardware and software may also be automatically collected by This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by ContractRoom for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.

Should you have any inquiries or complaints about your personal information you can direct these to ContractRoom via the contact details listed at the bottom of this policy. ContractRoom encourages you to review the privacy statements of websites you choose to link to from so that you can understand how those websites collect, use and share your information. ContractRoom is not responsible for the privacy statements or other content on websites outside of the and ContractRoom family of websites.

Use of Your Personal Information

ContractRoom collects and uses your personal information to operate the website and deliver the services you have requested. We will also periodically send service updates to registered users. ContractRoom may also use your personally identifiable information to inform you of other products or services available from ContractRoom and its affiliates. ContractRoom may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

At any time, except where the burden or expense of providing access would be disproportionate to risks to your or another individual’s privacy or where the rights of persons other than yourself would be violated, you can contact ContractRoom and ask for access to your personal information and notify us of any corrections, amendments or deletions that need to be made to this information.

ContractRoom does not sell, rent or lease its customer lists to third parties. ContractRoom may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your explicit consent. In addition, ContractRoom may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. ContractRoom may share your information with third parties who perform tasks required to complete a purchase transaction. All such third parties are prohibited from using your personal information except to provide these services to, and they are required to maintain the confidentiality of your information.

ContractRoom does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. ContractRoom keeps track of the websites and pages our customers visit within to determine what ContractRoom services are the most popular. This data is used to deliver customized content and advertising within to customers whose behavior indicates that they are interested in a specific subject area.

ContractRoom websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on or the site; (b) protect and defend the rights or property of ContractRoom; and, (c) act under exigent circumstances to protect the personal safety of users of, or the public.

Your Choices for Opting Out

We communicate with our Customers on a regular basis via email, and we may also communicate by phone to resolve Customer complaints or investigate suspicious transactions. We may use your e-mail address to confirm your opening of an account, to send you notice of payments, or to send notices and other disclosures as required by law. Generally, Customers cannot opt out of informational communications relevant to their accounts. Customers may update at any time their user and account information and preferences stored on the Site or provided during registration.

Customers and Visitors may also ask us at any time to remove their name from our list of Site users who wish to receive e-mail advertisements from ContractRoom and our affiliates by simply sending such a request to us in writing at the contact information provided below. Once you opt out, we will honor your choice until you inform us otherwise.

Notwithstanding anything else in this Privacy Policy Statement, including any “opt out” instructions we receive from you, we may also disclose Personal Information without notifying you in the following circumstances: (i) in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; (ii) when we believe it necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our or our Terms of Use or Subscription Agreement with you, and/or to protect our rights and property or those of others with which we do business; or (iii) when we sell, buy, merge or partner with other companies or businesses, where user information may be among the transferred assets or disclosed information.

Analytics Platform Activities

With respect to our analytics platform, ContractRoom collects information under the direction of its customers (the data controller), and has no direct relationship with the individuals whose personal information it processes. If you are a customer of one of our customers and would no longer like to be contacted by one of our customers that use our service, please contact the customer that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our customers.

ContractRoom acknowledges that you have the right to access your personal information. ContractRoom has no direct relationship with the individuals whose personal information it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his or her query to the ContractRoom’s customer (the data controller). If requested to remove data we will respond within a reasonable timeframe.

We will retain personal information we process on behalf of our customer for as long as needed to provide services to our customer. ContractRoom will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information

ContractRoom places a high value on the corporate and personal data you entrust to us. For this reason, we secure your company data and Personal Information at three levels: physical, application, and network layers.

The physical layer is protected by need-to-know authorization by only the appropriate operations individuals. Additionally, the servers are caged within a room only accessible through biometric scanning. The application layer is entirely secured with SSL (secure socket layer) encryption technology so all communication with the website is locked. The network layer is protected by industry leading firewall technology and administered real-time to ensure timely security patching. This layer is also monitored by intrusion-detection systems to ward off unauthorized access.

These safeguards are intended to protect your data and Personal Information and to ensure the proper and legal use of the Site. However, no security system is impenetrable and no one can guarantee that any information will be totally secure.

Control of Your Password

You are responsible for all actions taken with your User ID and password, including fees charged to your account, and all actions taken with your account. Therefore, we do not recommend that you disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Use of Cookies

The website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages, or register with site or services, a cookie helps to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ContractRoom services or websites you visit.

Linking to Other Site

For your convenience, some hyperlinks may be posted on the Site that link to other websites not under the control of ContractRoom. We are not responsible for these other web sites and this Privacy Policy Statement does not apply to the privacy practices of those sites. In addition, when you initiate a transaction on a web site that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personally identifying information and other data that they collect. ContractRoom is not responsible for the privacy or information practices of its suppliers or any third-party web sites.

Children Under Thirteen

ContractRoom does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


In the event of any conflict between this Privacy Policy Statement and the applicable Subscription Agreement between ContractRoom and a Customer, the Subscription Agreement shall govern.


ContractRoom uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution process with Judicial Arbitration and Mediation Services, Inc. (JAMS),, as a third-party resolution provider.

Under certain conditions, more fully described here:, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. In addition, the United States Federal Trade Commission is the statutory body that has jurisdiction to hear any claims against ContractRoom regarding possible unfair or deceptive practices and violations of laws or regulations governing privacy.

Questions Regarding Privacy Policy

Please contact us with any questions regarding this Site or the Privacy Policy Statement by e-mail at or by calling our corporate headquarters at +1-800-950-9101.

Revised 06-15-2020